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General
Welcome to our small yet dedicated team! We have Chris, our CEO and Founder, Rachel, our Media Manager, and Chris's supportive wife Jill, along with Toby, our beloved Revo Dog. We are always ready to assist you with any inquiries and aim to respond within 48 hours on business days.
We take great pride in manufacturing our products in-house and collaborating closely with our suppliers to serve our global customer base. Join our passionate and expanding community on the REVOMAZE Discord and in the original User Group Forum, where it all started. Don’t hesitate to reach out if you have any questions or just want to say hi – we’re here for you!
You can confidently place your orders through our website, as we use third-party banks to securely store and protect your personal information, as detailed in our Privacy Policy. For more information about our company, please refer to our Terms and Conditions.
Shipping
We are excited to offer international delivery to all our wonderful customers. For postal services, we primarily collaborate with Royal Mail. For those who prefer a courier express option, we often partner with UPS, FedEx, and DHL.
We take pride in using eco-friendly packaging, benefiting both our customers and the environment. Additionally, we strive to keep our service costs as reasonable as possible. Our goal is to ship in-stock orders within 7 working days. If an item isn't ready for immediate dispatch, we will list it as a pre-order with an estimated shipping date.
Just a friendly reminder: if a package is unsigned for any reason, we will need to charge a fee to resend it once we receive it back.
Payment Methods
- Debit / Credit Cards
- PayPal / Stripe / Alipay
- Invoicing
From the Inventor
Chris Pitt says...
"My career has been in engineering, computer software development and training. My work has always been involved with problem solving and an opportunity to design a puzzle came from a mistake I made during my apprenticeship back in the 1970's. Machining grip slots on screwdriver handles I was making, I created a cutter path by turning the wrong way leaving behind a slot where the cutter had been.
My idea was replacing the cutter with a spring loaded pin; the pin would then follow the same path. During consultancy work, a puzzle was designed for a company that had many problems due to the high number of parts. I wanted to design a puzzle for myself that only had 3-4 parts and could easily be made but give a high level of challenge. Remembering my apprenticeship experience, this design was drawn on Christmas Day 2008 and then was made by myself on Boxing Day.
The puzzle was assembled very easily with a positive "click". I then realised I had no photographs of my work so had to open the puzzle. Having the drawing, I thought it would be simple. How wrong was I. The puzzle took me over 2 hours to open and the sense of achievement was amazing, I could not believe a simple design could be so rewarding (not since I tried the Rubik's cube).
Selling the puzzle online to over 60 countries, we were then amazed of the responses from everyone who opened the REVOMAZE. Since then we have included new maze designs and complex interiors to keep the faithful satisfied. We also have a 650 plus User Group who enjoy discussing the puzzles give and the fact the user can return to a known point in a couple of seconds. Anyone who solves the puzzles really does feel they have been on a rollercoaster ride of excitement and frustration. The fact the maze cannot be seen means you have to use dexterity, memory and determination skills to get the puzzle solved. The puzzle was featured on UK national TV - the gadget show where we hoped it would reach one of those top 5 in the best gadget game category. The puzzle won the group. We have had articles in the USA and it was voted the 10th most wanted Christmas gift of 2009 by the Wired magazine.
The puzzle is a 600g (metal) and 230g (plastic) cylindrical puzzle which are precision machined. The object is to manoeuvre the shaft through an internal maze without falling into traps that send the easy user back to the beginning. The puzzles take many hours to get round (quickest 2h 38m avg, 4-6h) - but the aim is always to get further each time. Once opened, the puzzle is quickly reassembled to have another go and usually takes only a few minutes to redo."
Frequently Asked Questions
What are the versions of the Revomaze Puzzles?
We offered two primary series: Plastic (Obsession) and Metal (Extreme), which include versions V1, V2, V3, and V4. In V1, the plastic series features a detachable core, whereas V2 does not.
The metal series across V1, V2, V3, and V4 showcases various core and certificate designs. If you're interested, we can provide some images, and please don’t hesitate to contact us if you have any questions!