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General
Welcome to our small but dedicated team. Leading the way is Chris, our CEO and Founder, supported by Rachel, our Digital Media Manager, and Charlie, our enthusiastic Trainee Machinist. We’re also grateful for the support of Jill, Chris’s wife, and of course Toby, our beloved Revo Dog who keeps spirits high in the workshop.
We take great pride in crafting all our puzzles in-house and working closely with trusted suppliers to deliver exceptional products to puzzlers around the world. Our friendly team is always happy to help with any inquiries — we aim to reply within 48 hours on business days.
Join our vibrant community on the REVOMAZE Discord and the original User Group Forum, where our story first began. Whether you have a question or simply want to say hello, we’d love to hear from you.
You can shop with confidence knowing that all orders are processed securely through third-party banks, and your personal information is fully protected, as outlined in our Privacy Policy. For further details about our company, please see our Terms and Conditions.
Shipping & Delivery
We’re delighted to offer international delivery to all our wonderful customers. For postal services, we primarily work with Royal Mail, while express courier options are available through UPS, FedEx, and DHL.
We take pride in using eco-friendly packaging, helping us care for both our customers and the environment. We also strive to keep our delivery costs as fair and reasonable as possible. Our goal is to ship all in-stock orders within 7 working days. If an item isn’t ready for immediate dispatch, it will be listed as a pre-order with an estimated shipping date.
Please note: if a parcel is returned to us because it was not signed for or collected, a redelivery fee will apply once the package is received back.
Payment Methods
- Debit / Credit Cards
- PayPal / Stripe / Alipay
- Invoicing
From the Inventor
In Chris Pitt’s words:
"My career has been in engineering, computer software development and training. My work has always been involved with problem solving and an opportunity to design a puzzle came from a mistake I made during my apprenticeship back in the 1970's. Machining grip slots on screwdriver handles I was making, I created a cutter path by turning the wrong way leaving behind a slot where the cutter had been.
My idea was replacing the cutter with a spring loaded pin; the pin would then follow the same path. During consultancy work, a puzzle was designed for a company that had many problems due to the high number of parts. I wanted to design a puzzle for myself that only had 3-4 parts and could easily be made but give a high level of challenge. Remembering my apprenticeship experience, this design was drawn on Christmas Day 2008 and then was made by myself on Boxing Day.
The puzzle was assembled very easily with a positive "click". I then realised I had no photographs of my work so had to open the puzzle. Having the drawing, I thought it would be simple. How wrong was I. The puzzle took me over 2 hours to open and the sense of achievement was amazing, I could not believe a simple design could be so rewarding (not since I tried the Rubik's cube).
Selling the puzzle online to over 60 countries, we were then amazed of the responses from everyone who opened the REVOMAZE. Since then we have included new maze designs and complex interiors to keep the faithful satisfied. We also have a 650 plus User Group who enjoy discussing the puzzles give and the fact the user can return to a known point in a couple of seconds. Anyone who solves the puzzles really does feel they have been on a rollercoaster ride of excitement and frustration. The fact the maze cannot be seen means you have to use dexterity, memory and determination skills to get the puzzle solved. The puzzle was featured on UK national TV - the gadget show where we hoped it would reach one of those top 5 in the best gadget game category. The puzzle won the group. We have had articles in the USA and it was voted the 10th most wanted Christmas gift of 2009 by the Wired magazine.
The puzzle is a 600g (metal) and 230g (plastic) cylindrical puzzle which are precision machined. The object is to manoeuvre the shaft through an internal maze without falling into traps that send the easy user back to the beginning. The puzzles take many hours to get round (quickest 2h 38m avg, 4-6h) - but the aim is always to get further each time. Once opened, the puzzle is quickly reassembled to have another go and usually takes only a few minutes to redo."
Frequently Asked Questions
What different versions of the Revomaze puzzles are available?
We offer two main series of Revomaze puzzles: Plastic (Obsession) and Metal (Extreme), available in versions V1, V2, V3, and V4.
In the V1 edition, the plastic series features a detachable core, while V2 does not.
Across the metal series (V1–V4), you’ll find a variety of unique core and certificate designs.
If you’re interested, we’d be happy to share some images. Please don’t hesitate to reach out with any questions — we’re always glad to help.