
Pre-ordering Definition
We truly appreciate your investment in our products and want you to know that we’re fully committed to creating some of the finest puzzles in the world.
Each of our intricate maze puzzles is crafted for curious minds who relish both the challenge and the joy of discovery that every design brings.
If you’ve pre-ordered from us — or are thinking about it — please take a moment to read the following information:
What Does “Pre-Order” Mean?
Placing a pre-order directly supports our small business, dedicated to creating the high-quality puzzles our customers know and love. By reserving a puzzle in advance, you help us bring new designs to life — though please note that production and shipping may take some time. Orders are fulfilled on a first-come, first-served basis, with the earliest orders prioritised.
Each of our puzzles is made to order, allowing us to gauge demand and plan production efficiently. We work closely with trusted partners who assist with anodizing, packaging, and select components, ensuring every puzzle meets our exacting standards.
As a small team of three working from Chris’s family home, we’re passionate about every aspect of our craft. Our products serve a specialised market, and interest can fluctuate — often peaking during special releases or events.
We’re sincerely grateful for your ongoing support, which enables us to expand and refine our puzzle collection. Since December 2023, we’ve introduced a complete series of 24 carefully crafted levels, designed to challenge and delight everyone from beginners to grandmasters.
Whether you’re a casual puzzler or a devoted enthusiast, your trust and enthusiasm mean the world to us. We’re excited to continue sharing our journey with you — and to keep bringing you puzzles that inspire curiosity, creativity, and joy.
With gratitude,
The Puzzle Workshop Team






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