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GENERAL INFO
We are a small but dedicated team that includes Chris, the MD and founder, and Rachel, who is in responsible for business administration and customer relations. We strive to answer to communications within 24 hours of a working day, and we are always happy to assist with any inquiries.
We manufacture our items in-house and collaborate with suppliers to develop and produce products for our global customer base. The Revomaze Discord server, as well as the original forum where the community began, are home to a passionate and helpful growing community of people.
You can place an order on our website with confidence, since we utilise third-party banks to store and protect personal information, as detailed in our privacy policy. For more information about the company, please see our terms and conditions.
SHIPPING INFO
We provide worldwide delivery to all of our clients. For postal delivery, we mostly choose Royal Mail services. For courier express, we mostly work with UPS, FedEx, and DHL.
In addition to using environmentally friendly packaging that benefits both our customers and the environment, we strive to maintain as fair of costs as possible for the services we provide.
We plan to ship orders that are in stock within 7 days; if an item is not available for immediate shipment, it will be postponed as a pre-order with a target shipping date. If the expected shipment time changes, we will send an update to the email address you provided.
Please note, for any reason the package is unsigned, we'll unfortunately have to re-charge once we receive it back.
PAYMENT METHODS
- Credit / debit cards
- PayPal / Stripe / Alipay
- Direct invoicing
FROM THE INVENTOR
Learn more about when the puzzles initially flourished and the inventor's story.
Interview with Chris Pitt and magazine VillasLife in August 2011.
Chris Pitt: my career has been in engineering, computer software development and training. My work has always been involved with problem solving and an opportunity to design a puzzle came from a mistake I made during my apprenticeship back in the 1970's. Machining grip slots on screwdriver handles I was making, I created a cutter path by turning the wrong way leaving behind a slot where the cutter had been.
My idea was replacing the cutter with a spring loaded pin; the pin would then follow the same path. During consultancy work, a puzzle was designed for a company that had many problems due to the high number of parts. I wanted to design a puzzle for myself that only had 3-4 parts and could easily be made but give a high level of challenge. Remembering my apprenticeship experience, this design was drawn on Christmas Day 2008 and then was made by myself on Boxing Day.
The puzzle was assembled very easily with a positive "click". I then realised I had no photographs of my work so had to open the puzzle. Having the drawing, I thought it would be simple. How wrong was I. The puzzle took me over 2 hours to open and the sense of achievement was amazing, I could not believe a simple design could be so rewarding (not since I tried the Rubik's cube).
Selling the puzzle online to over 60 countries, we were then amazed of the responses from everyone who opened the REVOMAZE. Since then we have included new maze designs and complex interiors to keep the faithful satisfied. We also have a 650 plus User Group who enjoy discussing the puzzles give and the fact the user can return to a known point in a couple of seconds. Anyone who solves the puzzles really does feel they have been on a rollercoaster ride of excitement and frustration. The fact the maze cannot be seen means you have to use dexterity, memory and determination skills to get the puzzle solved. The puzzle was featured on UK national TV - the gadget show where we hoped it would reach one of those top 5 in the best gadget game category. The puzzle won the group. We have had articles in the USA and it was voted the 10th most wanted Christmas git of 2009 by the Wired magazine.
The puzzle is a 600g (metal) and 230g (plastic) cylindrical puzzle which are precision machined. The object is to manoeuvre the shaft through an internal maze without falling into traps that send the easy user back to the beginning. The puzzles take many hours to get round (quickest 2h 38m avg, 4-6h) - but the aim is always to get further each time. Once opened, the puzzle is quickly reassembled to have another go and usually takes only a few minutes to redo."
