Dear All,

I wanted to update everyone on the current and future development of our puzzles.

It has been a very difficult time due to downsizing and reducing overheads in a slow global market. My passion and drive to develop and manufacture high-end puzzles is as strong today as it was at the beginning.

My issue was the ability to concentrate and address the fatigue that I had been experiencing since COVID-19. The need to get additional assistance became a high priority, and after searching, we found Charlie, who will officially join us on June 1, 2025.

Having secured the additional resource, everything was in place. That was until the early hours of May 6th. Having a tight chest, our local telephone medical support professionals suggested a trip to A&E.

During triage, an issue arose, and after a blood test, it was confirmed with a score of 65; I had a mild heart attack (a number over 50). A second blood test was taken an hour later to reveal the number had risen to 500, indicating a major heart attack. It was then that all hell broke loose with the crash team and my wife in the middle of it all.

I recovered, and after two weeks in the hospital, I had an angiogram procedure to unblock my heart arteries. Now home, feeling a lot stronger and with new medication, I am slowly on the mend.

Whilst in hospital, Charlie (who has started early) and I had FaceTime calls where I managed to instruct him on the machine with Rachel in a supervisory role. Charlie was able to produce the mazes, pins, and cans and assemble them to a high standard. Now, back, Charlie is picking up all the machining, and we are now starting to get puzzles out to our customers.

So, my feeling of tiredness and fatigue was mainly due to lifestyle choices resulting in the blockage of my coronary arteries. Feeling much more positive with my outlook, with a new eating and exercise regime, along with Charlie rising to the challenge, we are now tackling the backlog and feeling strongly optimistic about our plans.

Please accept my sincere apologies for the delays everyone has experienced, and you can be reassured that I am now doing everything in my power to address this, to finally meet the expectations you have all placed on me.

Any questions, please do not hesitate to get in touch with me directly (especially as Rachel will shortly be going on maternity leave).

Thank you all for your understanding and patience during this very difficult time.

Kind regards,

Chris